Privacy Policy
Effective Date 01/01/2024
Introduction
Your privacy and the security of your personal information are extremely important to us.
Silwood Technology Limited, the proprietor of this website, is committed to protecting and respecting your privacy and handling your information in an open and transparent manner.
This Privacy Policy explains what we do with your personal information, how we keep it secure, with whom we share your information, your rights in relation to the personal information we hold about you, and who you can contact for more information.
We reserve the right, to modify, update or make changes to this Privacy Policy at any time without notice to reflect changes in our practices with respect to the processing of personal information, or changes in applicable law. We encourage you to read this Privacy Policy carefully, and to regularly check this page to review any changes we might make to the terms of this Privacy Policy.
By accessing and using the site, you signify your acceptance to the terms of this Privacy Policy.
If you do not agree with any aspect of our Privacy Policy, you should immediately discontinue your access and leave the site.
This Privacy Policy is for this website www.silwoodtechnology.com and sub domain (https://silwoodtechnology.my.site.com) served by Silwood Technology Limited and governs the privacy of its users who choose to use it.
Relevant Legislation
This website is designed to comply with national and international legislation with regards to data protection and user privacy as outlined in the following relevant legislation:
- UK Data Protection Act 1998
- UK Data Protection Act 2018
- EU General Data Protection Regulation 2018 (GDPR)
- Privacy and Electronic Communications Regulations 2003
Changes to Privacy Policy
This Privacy Policy may change from time to time in line with legislation developments. Specific policy changes and updates will be listed in the change log below.
Change Log
January 2024. Edited & customised by: Silwood Technology Limited, Silwood Business Centre, Silwood Park, Buckhurst Road, Ascot, Berkshire SL5 7PW
June 2022. Edited & customised by: Silwood Technology Limited, Silwood Business Centre, Silwood Park, Buckhurst Road, Ascot, Berkshire SL5 7PW.
May 2020. Edited & customised by: Silwood Technology Limited, Silwood Business Centre, Silwood Park, Buckhurst Road, Ascot, Berkshire SL5 7PW.
May 2018. Edited & customised by: Silwood Technology Limited, Silwood Business Centre, Silwood Park, Buckhurst Road, Ascot, Berkshire SL5 7PW.
March 2016. Edited & customised by: Silwood Technology Limited, Silwood Business Centre, Silwood Park, Buckhurst Road, Ascot, Berkshire SL5 7PW.
Use of Cookies
This website cookies to improve the user experience. For more information, please see our Cookie Policy.
Site visitation tracking
This website uses Google Analytics 4 to track user interaction. The data is used to determine the number of visitors using our website, to understand how visitors find and use our web pages and to see their journey through the website.
Although Google Analytics 4 records such data as your geographical location, device, internet browser and operating system, this information does not personally identify you to us. In Google Analytics 4, the IP anonymization feature is activated by default and cannot be adjusted by users. Essentially, the default IP anonymization feature means that GA4 will not store the IP addresses of users.
Form Submission
The company uses third-party data processors to store and manage user data, including Webflow, Zapier, Salesforce CRM and Mailchimp. These companies have their own privacy policies and security measures in place to protect user data. The policy also provides users with the right to access their personal information and request its removal.
When a user submits a form through our website, the data is sent securely to Webflow, Zapier, Salesforce CRM and Mailchimp database servers. All are stored in encrypted databases.
Registration to our webinars
When a user registers for a webinar, they will receive login instructions to watch a live or pre-recorded webinar hosted by Silwood Technology Limited and/or one of our partners. Any name you submitted will not be shown on the public facing hosting site when you join the webinar. Any comments submitted will not be visible to other registrants. The information you submitted during registration will remain on our these encrypted databases until we delete the information or you request its removal.
Contact forms and email links
This website and its owners use any information submitted by you to provide you with additional information about the Company’s services, partners, promotions, and events or to assist you in answering any questions or queries you may have submitted.
Users contacting this website and/or its owners do so at their own discretion. Your personal information submitted by you is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process.
Email Newsletters
If you choose to subscribe to our email newsletter you are giving your consent to receive information from us about products and services supplied by Silwood Technology Limited. The personal information and email address that you submit to us will be stored in Webflow, Zapier, Salesforce CRM and MailChimp. We consider Webflow, Zapier, Salesforce and MailChimp to be third party data processors (see below).
Under the Data Protection Act 2018 and GDPR you may request a copy of personal information held about you by this website’s email newsletter program. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a Google Analytics 4, Zapier, Salesforce CRM and MailChimp for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
While your email address remains within the Webflow, Zapier, Salesforce CRM and MailChimp databases, you will receive periodic (less than 8 per year) newsletter style emails from us. Each newsletter will contain an unsubscribe link should you wish to unsubscribe from our marketing emails.
Your email address will remain within Webflow, Zapier, Salesforce CRM and MailChimp’s databases for as long as we continue to use Webflow, Zapier, Salesforce CRM and MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by sending an email to info@silwoodtechnology.com or write to us at Silwood Technology Ltd. Silwood Business Centre, Silwood Park, Buckhurst Road, Ascot, Berkshire SL5 7PW or using the unsubscribe link found at the bottom of the marketing email.
When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you must obtain parental consent before joining our email newsletter.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users are advised to exercise caution when using external links and sponsored links and to use social media platforms with due care and caution in regard to their own privacy and personal details. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned. The company encourages users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
About this website’s server
This website is hosted by Webflow database servers that are securely hosted by Amazon Web Services cloud within the United States over HTTPS. All form submission data is stored in an encrypted database. The database servers are isolated from the public internet via Amazon’s Virtual Private Cloud, and access to these servers are controlled under strict security protocols.
Zapier hosts data in AWS servers located in the United States.
Our Third Party Data Processors
We use a number of third party data processors to process personal data on our behalf. These third parties have been carefully chosen and all comply with the relevant legislation.
Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Data Controller
The data controller of this website is: Silwood Technology Limited, a UK Private Limited Company with company number 02646501
Registered Office
Silwood Business Centre Silwood Park, Buckhurst Road, Ascot, Berkshire, SL5 7PW
Operating Office:
Silwood Business Centre Silwood Park, Buckhurst Road, Ascot, Berkshire, SL5 7PW
Data Protection Officer
Mr Nicholas Porter, Director, Silwood Business Centre Silwood Park, Buckhurst Road, Ascot, Berkshire, SL5 7PW